Dashed Warranty
Deck breaks? Get a discount code.
Fill in the form below.
The only warranty of its kind in the world's skate market.
Within 7 days
90%
discount
Within 14 days
60%
discount
Within 21 days
30%
discount
Within 30 days
15%
discount
How it works.
- 01
Broken? Send us photos or video.
One photo of the whole deck and the broken area. Images must be clear, with no filters or edits.
- 02
Fill in the form below.
Order number and link to the photos uploaded on Google Drive, WeTransfer or SwissTransfer. A few minutes, no extra cost.
- 03
You get the discount code.
We check what you sent us, calculate the percentage based on days since delivery and email you the discount code for your next Dashed deck. We keep you posted at every step.
What's covered.
✅ What's covered
- Breakage from normal use (including missed tricks, even botching a landing off a gap)
- Deck completely broken and no longer usable
❌ What's NOT covered
- Vandalism (someone smashes it on purpose: file a report, not a warranty claim)
- Theft (same as vandalism: that's insurance, not warranty)
- Custom mods (paint, cuts): if you've modified the deck, the warranty is void
- A car or motorbike running over it: that's an accident, not normal use
- Long exposure to water or sun (deck left outside for weeks, delaminates: the warranty doesn't apply)
- Commercial use (rental to skate schools, paid private contests, etc.)
- A ply slightly lifting after the deck hit something (e.g. the nose against a wall): that's impact wear, not a manufacturing defect
Dashed Warranty request
Warranty questions.
Does the warranty cover only logo decks or also collabs and complete setups?
All decks you buy from us (logo, collabs, complete setups). Same 90/60/30/15 schedule for all of them. For apparel and accessories (hoodies, tees, bags, etc.) there's no Dashed Warranty: it only covers decks.
How many days does the warranty last in total?
30 days from the delivery date. After that, the Dashed Warranty no longer applies. For edge cases beyond 30 days, open a support request: we look at each case.
Does the warranty count from when I received the deck or when I ordered it?
From when you received it (courier delivery date). If shipping took longer than expected, you don't lose warranty days.
What if I break the deck on a trick that's too big for me?
Covered. The Dashed Warranty includes missed tricks, blown landings, drops bigger than you should be hitting. If the deck breaks from normal skating (even extreme), it's covered.
Is the grip tape covered by the warranty?
No. The Dashed Warranty covers deck breakage, not the grip. A sheet of Jessup grip tape is included with every deck but never applied by us: application and wear are outside the warranty.
Can I get a new deck or a cash refund?
No. The Dashed Warranty only issues a percentage discount code, spendable on a new Dashed deck. No cash refund, no replacement.
Do I have to send the broken deck back?
In most cases no. The photos are enough. If during review we have doubts, we may ask you to ship it back (on us). For the vast majority of claims, photos are sufficient.
What if I break a second deck within a month? Does the warranty still apply?
Yes, every deck has its own warranty. If you buy a new deck after using the discount code from the first one, the new deck has its own 30-day window from delivery. No blacklist, no per-customer limits.